Returns & Exchanges
We want you to love your sustainable lifestyle essentials, which is why we offer a 15-day return window for unused items in their original packaging. Please note that personalized or engraved products are final sale and cannot be returned unless they arrive with a manufacturing defect.
Return Process
- 1.Check Eligibility
Ensure your item is in its original condition, unused, and still in its original packaging with all labels attached.
- 2.Initiate Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
- 3.Pack and Ship
Securely package your items and attach the provided prepaid shipping label before dropping it off at your nearest postal hub.
- 4.Receive Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.